COVID-19 Resources
Solutions for a Challenging Time
Bikes are essential - for transportation, for stress relief, and for staying active and healthy. We have the gear that you need to ride responsibly, including helmets and visibility equipment, and we have ship to home and curbside pick up options to help you shop safely. Shop online and contact us with any questions about our products or our policies.
A Mask Must be Worn Inside the Store
Frequently Asked Questions
General Store Information
Q: What are your current business hours?
A: Store hours have not been effected by Covid-19.
Q: Do you currently offer repair services?
A: Yes. With such a high influx of repairs this season, there is a longer then normal wait time for service. Call for time estimates for your prospective repair job/
Q: Can I return a bike or cycling gear if it's not right for me?
A: Yes. Accessories may be returned within 2 weeks with tags on, bikes within 2 weeks in pristine condition.
Employee Safety Information
Q: How are you keeping your employees safe?
A: The safety of our employees as well as our customers is our top priority. We’ve undertaken the following safety protocols in accordance with CDC recommendations to keep our team and visitors safe. The protocols include:
- Vigilant and frequent cleaning and disinfecting standards beyond CDC recommendations
- Utilizing provided face masks and gloves
- Frequent hand washing
- Extended social distancing
- Thoroughly disinfecting every product and package before curbside pickup or local home delivery
- Team members who are symptomatic or have had probably exposure to someone who is sick are asked to stay home