Return Policy
New Bicycles: Return or Exchange of bicycle will be handled on a case by case basis for the first 30 days. To be considered for a return or exchange, the bicycle must be in brand new, never ridden condition. The bicycle must have all of the original tags and stickers, both Central Wheel branded and Manufacturer branded. The bicycle must have all of the provided accessories, charging cables, reflectors, manuals, ect. All discounted bicycles and bicycles on sale, sales are final.
Used Bicycles: Return or Exchange of bicycle will be handled on a case by case basis for the first 30 days.
Parts and Accessories: Return or Exchange of parts and accessories is 30 Days. To be considered for Return, the item must be in new, resalable, condition, including the packaging that the item came in and all packaging materials. Electronic Items are not eligible for return or exchange.
Service: We offer a 30 day service guarantee for the satisfaction of our work being done to manufacturer standards. No Refunds will be given for service work, but we will tend to the issue at no additional charge, if related to our workmanship.